Frequently Asked Questions
About Hermes.com / Navigation
What do I need for optimum browsing when visiting Hermes.com?
To make your experience at Hermes.com as pleasant as possible, we recommend using the latest generation of your browser. If you access our website using an older version, we cannot guarantee that all of its features will function properly. Please note that your browser must accept cookies and be SSL compatible.
How accurate is color display on the Internet?
Each product is photographed in a unique way, and the colours displayed are true to life. Nevertheless, it is possible that colours may vary slightly from one computer to another.
Do I need to change my computer's cookie settings to order from Hermes.com?
Can I access Hermes.com from a tablet?
The Hermes.com website is optimised to allow you to access it using a tablet (iOS and Android).
Can I access the Hermes.com site from my mobile?
We have developed a mobile version of the Hermes.com site specifically for iOS and Android to improve your browsing experience on a smartphone.